Legal Notice

Registered owner

This website and the services available through it are owned and operated by Authentic Business Group CIC (ABG CIC). Our registered address is 5 Eastern Avenue, Reading, RG1 5RU, UK.

Conditions of use

Our website provides information about ABG CIC and our services and allows you to participate in workshops, surveys and questionnaires designed for the services we offer.

Please read these terms and conditions carefully before you begin to use the site, or any online account you create through it, as together with any conditions we refer to during our workshops, in our privacy policy and in other relevant documents, they make up your agreement with us.

By using the website, you indicate you accept these terms of service. If you’re not happy with them, please don’t proceed with your use of the website or registration.

We may occasionally need to update our terms and, unless stated otherwise, any new features that change or improve the website will be subject to them. Please check our terms from time to time so you are aware of any changes, as these conditions of service are legally binding.

Accessing the website


You will need to register in order to use certain areas of our website. When setting up an account, you will be asked to provide information about yourself and we may collect, store and analyse data concerning your website usage and online transactions. We will only use and/or disclose your personal information in accordance with the terms of our privacy policy, which is incorporated into these terms and conditions. By using the website, you consent to such processing and warrant that the data you provide is accurate.


You will be given or create a password to access certain areas of the website or your own online account as part of our security procedures. You are responsible for keeping it confidential and for all activity on your account. We have the right to disable your password or account if at any time we believe you have failed to comply with any of the provisions in these terms, and you must inform ABG CIC immediately about any unauthorised use of them. We are not responsible for any loss you may incur as a result of unauthorised access.


The information we include on our website is for information only. We can’t guarantee its accuracy, totality or usefulness to you and you use it or rely on it at your own risk. We disclaim all liability or responsibility arising from any reliance placed on it by anyone who reads or uses it.

Our liability


ABG CIC makes no representations or warranties as to the suitability, reliability, availability, timeliness or accuracy of the information, services and graphics contained on or obtained through the website. All are provided as is, without warranty. ABG CIC and/or our respective partners disclaim all warranties and conditions with regard to them, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.


ABG CIC is not liable to you or any third person for any direct, indirect, consequential, exemplary, incidental, special or punitive loss or damages arising from, relating to, or connected with the website, including the ABG CIC survey materials, even if we are aware or have been advised of the possibility of such damages. 

Notwithstanding anything to the contrary contained here, ABG CIC’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the greater of: (a) the amount paid, if any, by you to ABG CIC during the preceding 12-month period preceding your claim; or (b) $100. Certain country laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you and you may have additional rights.


ABG CIC may provide information about how to use the website. If you have any questions about it or would like to report any problems, please contact us at

Third party websites

Our website contains links to other sites controlled or operated by separate organisations which are provided to facilitate some of our services. We are not responsible or liable for the content, links and updates on these sites, nor for their availability, privacy practices or for any viruses, malware or other harm that may result from you using them. If you choose to use these sites, you are responsible for adhering to their privacy policies, terms of service and any dealings you have with them.

Third party applications disclaimer

Your access and use of any third party applications or software on our website is at your discretion and risk. ABG CIC has no liability to you arising out of or in connection with your use of these. 

We disclaim any representation, warranty, or guaranty regarding third party applications, whether expressed, implied or statutory, including, without limitation, the implied warranties of merchantability or fitness for a particular purpose, and any representation, warranty, or guaranty regarding the availability, quality, reliability, features, appropriateness, accuracy, completeness or legality of the third party applications. 

You agree to indemnify and hold ABG CIC harmless for any direct, indirect, punitive, incidental, special or consequential damages, or any damages including without limitation damages for loss of use arising out of or in any way connected with the use or performance of the third party applications.

Uploading material to the website

Whenever you make use of a feature that allows you to upload material to the website you must comply with the content standards set out in the Acceptable Use sections of this policy. You warrant that any such contributions do comply with those standards and you indemnify us for any breach of that warranty.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the website.

We have the right to remove any material you have uploaded if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use conditions.

Virus, hacking and other offences

Material downloaded or otherwise accessed through the use of the website is obtained at your own risk and you are responsible for any resulting damage to software or computer systems and/or any resulting loss of data, even if such loss and damage was reasonably foreseeable and ABG CIC had been advised of the possibility of this.

You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which it is stored or any server, computer or database connected to it. You must not attack the website via a denial-of-service attack, a distributed denial-of service attack or any other technical attack.

By breaching the provisions of the paragraph above, you will commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with them by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.

We will not be liable for any loss or damage caused by distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on them, or on any website linked to them.

Changes to the website

We aim to update the website regularly and may change the content at any time and without notice. If the need arises, we may suspend access to the website or close it indefinitely.

Linking to the website

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

The website must not be framed on any other site. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in the Acceptable Use section in this policy.

If you wish to make any use of material on the website other than that set out above, please address your request to


This Acceptable Use policy sets out the terms between you and ABG CIC under which you may access the website (referred to in this policy as the website). It applies to all users of, and visitors to, the website.

Your use of the website means that you accept and agree to abide by all the policies in this Acceptable Use policy, which supplement our conditions of use.

prohibited uses

You may use the website for lawful purposes only. When using it, you agree you will not:

  • Use it for any unlawful or fraudulent purpose or purpose contrary to these terms of service and to any applicable local, national or international law.
  • Use it in any way that could damage, disable, overburden or impair it or interfere with anyone else’s use and enjoyment of it.
  • Attempt to gain unauthorised access to any online account, computer systems, networks or website associated with ABG CIC.
  • Obtain or attempt to obtain any materials or information through the site by any means not intentionally made available or provided for by ABG CIC.
  • Use any technology, device, process or means to access the site for any purpose, including monitoring or copying any material it contains.
  • Knowingly introduce any viruses, malware or other material which is malicious or technologically harmful or otherwise attack the website.
  • Impersonate or attempt to impersonate ABG CIC, its employees, other site users or any other person or entity.
  • Reproduce, duplicate or copy any part of the website in contravention of these terms.

Failure to comply with this Acceptable Use policy constitutes a material breach of the conditions of use upon which you are permitted to use the website, and may result in our taking appropriate action to address the breach.


The website and all content offered through it are intended to provide information only and are solely for personal and non-commercial use, unless otherwise approved by ABG CIC. You may not sub-licence, transfer or otherwise make available any content to any third party for commercial purposes.

Intellectual property notices

When using our website, you accept that:

  • The website and content contained on it are protected by copyrights or are subject to other proprietary rights. You must not therefore use them in any manner not permitted by ABG CIC in these terms and conditions or by third party suppliers in their service agreements.
  • Names and logos (trademarks) that appear on the website are owned by ABG CIC or others who have licensed their use to us. They may not be used in any manner without the prior permission of the owners. You are responsible for complying with applicable restrictions on use of all content and trademarks you see, hear and use on the site. You understand that any unauthorised use of them would result in injury to ABG CIC and in such event we have the right to take legal action to prevent this. You further agree to hold ABG CIC harmless and to indemnify us for all direct or indirect damages that arise as a result of your violation of any applicable policy. 
  • ABG CIC may have patents, patent applications, trademarks, copyrights or other intellectual property rights covering content on the website. Except as provided in these terms of service, the provision of our services and the furnishing of such pages to you do not give you any licence to them. Any rights not expressly granted here are reserved.


You agree that no joint venture, partnership, employment or agency relationship exists between you and ABG CIC as a result of these terms of service or use of the website. 

You may not assign these terms of service without the prior written consent of ABG CIC in all instances. We may assign them in whole or in part at any time.

ABG CIC’s performance of this agreement is subject to existing laws and legal process and nothing contained in these terms of service is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the website or information provided to or gathered by us with respect to such use. 

You agree to indemnify and hold ABG CIC, its parents, subsidiaries, affiliates, officers, employees and agents, harmless from any claim, demand or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct in connection with the website. 

If any part of these terms of service are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations outlined above, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these terms of service will continue in effect. 

These terms of service, including the privacy policy and all other documents incorporated here by reference, constitute the entire agreement between you and ABG CIC with respect to the website, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and ABG CIC. A printed version of these terms and any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ABG CIC’s omission to exercise any right under these conditions or notice of copyright shall not constitute a waiver of any such right unless expressly accepted by us in writing.

Termination and restriction of access

ABG CIC may terminate or suspend your access to the website for breach of these terms of service, for inactivity or for any appropriate reason. Any cancellation or termination by you or ABG CIC will not relieve you of any obligations to pay fees accrued prior to this. The website may be discontinued at any time without notice or refund, except for services paid for and not yet rendered by ABG CIC. We will not be liable for any losses or damages arising from any such termination of service.

Governing law & jurisdiction

These terms of service are governed by the laws of England and Wales. You hereby consent to the exclusive jurisdiction and venue of the courts of England and Wales in all disputes arising out of or relating to the use of the website.


At its sole discretion, ABG CIC may require you to submit any disputes arising from the use of these terms of service or the website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination, to final and binding arbitration under the LCIA rules, which are incorporated by reference into this clause. There will be one arbitrator and the arbitration proceedings will take place in London, England, in English. By using the website, you consent to submission of any dispute to final and binding arbitration.

Limitation on time to file claims

Any cause of action or claim you may have arising out of or relating to these terms of service or the website must be commenced within one year after the cause of action accrues, otherwise such cause of action or claim is permanently barred.

Last Updated: 31 January, 2022

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